It has been said that you earn trust not only through your instincts and thoughts but by your deeds and actions.
IVY STUDIOI, LLC is a landscape design and build consulting business based in Massachusetts. We offer a suite of consulting services in the aquatic industry relating to residential pool and spa outdoor expansion projects. As consultants we have an obligation to carefully consider the topic under consideration and render an opinion that is fact based. By so doing, you expose yourself to truth and honesty and your experience and sometimes this renders an opinion that is not necessarily what your client wants to hear. However, it is imperative to maintain this impartiality and not let emotions, either yours or those of your client, dictate an outcome that is not in keeping with your integrity and genuinely held feelings.
Clients come to you for a reason and if the intended outcome is not to the liking of the client, you have a duty to inform the client accordingly, enumerating the reasons based on fact based evidence. Oftentimes this will result in a decision to not move forward with this client on a project, and that is okay. Often personalities are not aligned and to move forward for financial gain in such an instance is usually a prescription for a challenging and doomed project.
We owe it to ourselves to be honest and earn our trust by our deeds and actions. This way, we can build a solid reputation with our existing and prospective clients.
To learn more about IVY STUIO, LLC and our suite of services, contact us at 781-591-3003 or vern@ivystudioMA.com.